Frequently Asked Questions
What is FindEmails?
What's so innovative about that?
Then why did my FindEmails-inspired email bounce?
Do you guarantee that emails you give me will send?
Who are you?
What's a confidence score?
Do you sell lists ready to go?
Is this legal?
Are you sure?
How much does FindEmails cost?
What's a credit?
Each monthly subscription plan includes a specified number of credits you can use each month. Here are the rules for credit consumption which are true whether you're using the web app, spreadsheet imports, the FindEmails Chrome extension or our API:
We deduct a credit for every request, regardless of the confidence score. Most people find that they get high quality emails ('medium' or 'high') on about half the guesses.
Note:we take a credit to convert company names to domains! So if you only have company names with your prospects, then each one will take two (2) credits: one for the domain conversion and one for the email lookup.
Similarly, when you submit an email to be tested, we also deduct a credit. Important note here: the guess and test submissions run on the same FindEmails engine! So no need to test an email that's returned on a guess result.
All of our domain-level data costs one credit. Whether you're scraping data from a website or mining our own database, each query takes one credit.
Again: we take a credit to convert company names to domains! So if you only have company names, then each one will take two (2) credits: one for the domain conversion and one for the prospects. At the same time, it only costs one credit regardless of the number of prospects you get back on the domain.